All Systems Operational

About This Site

Over the past several months our teams have been enhancing our network infrastructure as part of our continuous effort to improve reliability and resiliency for our customers. We are now ready for you to take advantage of some of these changes.
Customers must adjust firewall and PBX configurations to allow access to our two subnets; please add these to any existing rules prior to December 1st, 2023: 104.219.163.0/24 and 104.219.162.0/24

Voice Operational
90 days ago
99.85 % uptime
Today
Inbound Voice Operational
90 days ago
99.8 % uptime
Today
Outbound Voice Operational
90 days ago
99.91 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024
Resolved - This incident has been resolved.
Jul 12, 19:16 EDT
Monitoring - Gw2.siptrunk.com is back in production. We are currently monitoring for stability.
Jul 10, 16:07 EDT
Investigating - We are experiencing connectivity issues to gw2.siptrunk.com. Gw1.siptrunk.com is fully operational. Engineering is looking into the issue. This appears to be the same issue as yesterday's incident with power in the Houston area.

If you are using 3CX, please refresh the registrations and make some test calls. The alternative proxy of gw2.siptrunk.com might have to removed.

Jul 10, 11:43 EDT
Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 08:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 21:22 EDT
Identified - The datacenter that host our gw2.siptrunk.com is down due to power outages from hurricane Beryl. Trunks are currently showing offline but gw1.siptrunk.com is up. Gw1.siptrunk.com is fully operational.

If you are using 3CX, please refresh the registrations and make some test calls. The alternative proxy of gw2.siptrunk.com might have to removed.

Jul 9, 18:03 EDT
Investigating - We are experiencing connectivity issues to gw2.siptrunk.com. Gw1.siptrunk.com is fully operational. Engineering is looking into the issue.
Jul 9, 15:56 EDT
Jul 9, 2024
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.